Terms / FAQs
Terms, Conditions & Frequently Asked Questions


You may purchase merchandise from this Web site by using any one of the payment methods provided to you at checkout. QVO Tactical reserves the right to change its prices and payment procedures at any time without prior notice to you.

If there is a problem with your order, please contact us so we can fix the problem. Holsters MAY NOT BE returned unless there is a DEFECT. Holster purchases will not be refunded for any other reason due to each holster being customized to the buyer’s specifications. ALL SALES ARE FINAL.

Holsters do come with a LIFETIME WARRANTY regarding function. If your holster is scratched, scuffed, or suffers minor damage during use and/or training it will NOT be replaced under warranty. If parts, screws, attachments, etc. are lost they will NOT be replaced via warranty either.


It is the responsibility of the customer to ensure the options they choose are the correct options. Returns will not be accepted for options mistakenly chosen by the customer. If you need corrections made to your order please contact us via email.

When using a promo code please be ensure you are qualified to use it. Improper use of discount codes will cause your order to be cancelled.






  • What is the status of my order?
    • We have three statuses. “Processing,” “Printed” and “Shipped.” Each order is hand made and we are pretty good about staying within the agreed lead time. Please refrain from sending us an email inquiring about the status of your order if it is still within the lead time period. We understand wanting to know an update but taking time away from building the holsters to answer emails only delays the process more.
      • “Processing” means that your order has been received on our website.
      • “Printed” means that your order invoice has been manually printed as in our stack of pending orders in the shop.
      • “Shipped” means that your holster is completed and on the way with tracking confirmation sent to you via email.
  • What is the current lead time?
    • The current lead time for custom holsters is now 6-8 weeks.  We are currently shipping out 1,200-1,500 orders a month. It takes up to 8 weeks to get through the many pending orders in queue. Quick ship items that are in stock ship within 1-3 business days. Quick ship items show in stock and cannot be backordered. Ordering a plain black holster from the custom side of the website does not mean it’s a Quick Ship item. The lead time has to be agreed to when placing an order for you to be able to checkout on our website. If you cannot wait the agreed lead time we ask that you do not place an order with us. We will also not respond to emails inquiring about a status update if your order is still within the 8 week lead time. (11.23)

  • Do you do rush orders?
    • No we do not. Orders are handled on a first come first serve basis. We want to make things fair across the board so we do not accept additional payment for rush orders.
  • Is the “Secondary” OWB Holster Compatible with Safariland Mounting?
    • Yes, our “Secondary” OWB Holsters are designed to work with the three hole T pattern used by Safariland.  This will allow you to mount their UBL or QLS setup as well as the G-Code GCA39 Adapter.  For a more indepth look please be sure to watch this video.

  • Limited Quantities on Some Options:
    • When selecting different options such as special printed kydex or fabric overlays, please understand that some of this stuff is in limited quantities.  If we run out of the material when we get to your order you will be contacted at the time your order comes up for manufacturing. (The Current Lead Time)  We will offer you something similar or refund your order if there is nothing else that you would like.
  • Will the paint and/or Cerakote on my slide be affected by the holster?
    • Our holsters are made from Kydex plastic which is a hard thermo-folding plastic. Normal wear and tear will occur from the slide touching the holster when drawing and re-holstering. Aftermarket slides which have been machined with additional serrations and/or windows can cause additional wear and tear if out of spec. We use actual firearms with OEM slides to fit all holsters before shipping them out to customers. We are not responsible for scratches and/or scuffs done to the paint job on your firearm.
  • Do you guys make holsters for “this” particular firearm or weapon light setup?
    • In short, no we don’t. If it isn’t on our website we do not currently offer it. We do some custom one off work but it is typically for promo stuff going out into media.
  • I am local can I just come by and pickup my order?
    • No. We do not currently run a store front and scheduling times to have gear picked up has become too difficult so we do not allow for local pickup.
  • I want a different style clip or the design tweaked on my order.
    • If it isn’t on our website we do not offer it. Please do not put additional instructions in the comments section and expect for your order to be altered from our designs. A lot of time goes into our design and mocking up our molds, therefore we do not want to delay the process anymore by having to change the setup.
  • High vs. Low Sweat Guard
    • The sweat guard is the portion of the holster that keeps the back side of the slide from touching your body/skin. The High Sweat Guard option typically goes to the top of the slide and completely covers it. This is the case with most weapon/light setups. When selecting the TLR1 or X300U we try to cover as much of the slide as possible. Due material size constraints we cannot always make the sweat guard the full length of the slide. The Low Sweat Guard option typically covers the slide halfway between the chamber and top of the slide.
  • The “Click” & Holster Fitment
    • The “click” sound that most people think of when purchasing a Kydex holster comes from the pocket created by the trigger guard area. When purchasing a holster with a weapon light attached the pocket no longer exists due to the channel created for the light. Some lights will still make that “click” sound however, most small/flush weapon lights like the TLR7/A do not since they have a flush design to the gun. All of our holsters come with multiple points of adjustable retention to retain the weapon via friction. The “click” sound is not something we market or guarantee with our holsters.
  • Will my holster still retain my gun if I take the weapon light off?
    • If you purchase a holster from us made for a firearm with a light attached, the light needs to be attached in order for it to retain the weapon. Some customers have reported that their holster still retains the weapon without the light, however we do not recommend this as our holster are not designed to do this.
  • Do your holsters accommodate compensators?
    • Please contact us before placing your order to ensure that we can accommodate your compensator. Not all of our custom molding is designed to allow for compensators. Simply selecting the threaded barrel option will NOT result in your holster being able to allow a compensator.
    • I received a different clip, mount of paddle with my holster than what is pictured, is this the right one?
      • We do our best to offer what is shown with our products however sometimes due to our suppliers being out of stock we have to source other attachment clips/paddles/mounts in order to not further delay your order.  We ensure that that the other options chosen function 100% the same.
    • What Generation Glock do your holsters fit?
      • Our holsters are made to accommodate all generation Glocks (1-5).
    • Do I receive shipping and tracking confirmation when my order ships?
      • Once your order ships an email is sent to your email address on file with a shipping notification and tracking number.
    • Can I return my holster if I ordered the wrong model/color/option?
      • In short, no. Each order is custom made to the customer and it is the responsibility of each customer to verify their order is correct before placing it. As stated at checkout, “I have verified that my order is correct and I understand that if I would like to make changes I will need to cancel my order and place a new one with a new lead time. Refunds/Exchanges will not be made for orders placed incorrectly.
    • What are the fabric options? What do they do?
      • We offer a special feature of a fabric overlay. This is where we adhere your favorite camo pattern in durable fabric called Cordura to the holster so that it matches your gear identically. We also now offer some holsters in Cotton which is a softer material. When selecting the Cordura fabric options please know that the edges are buffed/burned into the plastic to give it a finished edge. When choosing the Cotton fabric options please note that the edges are cut and burned however since the fabric is much softer the ends of the fabric do not burn as cleanly which can give the look of a rough edge. The Kydex edges are still buffed and polished to a nice smooth finish, however the fabric is cut with fine scissors to make it as close to the edge as possible. Most customers do not notice, however we want to ensure that this is covered before ordering.
    • What are the clip options?



    Privacy Policy

    Protecting your private information is our priority. This Statement of Privacy applies to
    https://qvotactical.com and QVO Tactical, LLC and governs data collection and usage. For
    the purposes of this Privacy Policy, unless otherwise noted, all references to QVO Tactical, LLC
    include https://qvotactical.com and QVO Tactical. The QVO Tactical website is a
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    Collection of your Personal Information
    In order to better provide you with products and services offered on our Site, QVO Tactical may
    collect personally identifiable information, such as your:


    If you purchase QVO Tactical’s products and services, we collect billing and credit card
    information. This information is used to complete the purchase transaction.

    We do not collect any personal information about you unless you voluntarily provide it to us.
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    Use of your Personal Information
    QVO Tactical collects and uses your personal information to operate its website(s) and deliver the
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    QVO Tactical may also use your personally identifiable information to inform you of other
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    Sharing Information with Third Parties
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    QVO Tactical may share data with trusted partners to help perform statistical analysis, send you
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    and they are required to maintain the confidentiality of your information.

    QVO Tactical may disclose your personal information, without notice, if required to do so by law
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    Automatically Collected Information
    Information about your computer hardware and software may be automatically collected by QVO
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    This website contains links to other sites. Please be aware that we are not responsible for the
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    Security of your Personal Information
    QVO Tactical secures your personal information from unauthorized access, use, or disclosure.
    QVO Tactical uses the following methods for this purpose:


    When personal information (such as a credit card number) is transmitted to other websites, it is
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    We strive to take appropriate security measures to protect against unauthorized access to or
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    Right to Deletion
    Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

    Please note that we may not be able to comply with requests to delete your personal information if
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    – SSL Protocol
    • Delete your personal information from our records; and
    • Direct any service providers to delete your personal information from their records.
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    Children Under Thirteen
    QVO Tactical does not knowingly collect personally identifiable information from children under
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    E-mail Communications
    From time to time, QVO Tactical may contact you via email for the purpose of providing
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    External Data Storage Sites
    We may store your data on servers provided by third party hosting vendors with whom we have

    Changes to this Statement
    QVO Tactical reserves the right to change this Privacy Policy from time to time. We will notify you
    about significant changes in the way we treat personal information by sending a notice to the
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    modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

    Contact Information
    QVO Tactical welcomes your questions or comments regarding this Statement of Privacy. If you
    believe that QVO Tactical has not adhered to this Statement, please contact QVO Tactical at:

    QVO Tactical, LLC
    1027 S. Rainbow Blvd. Ste. 240
    Las Vegas, Nevada 89145

    Email Address:

    Effective as of October 16, 2020